Dhani 88 offers several Responsible Gaming tools that you can activate directly from your account settings. These include:
- Deposit Limit: Set daily, weekly, or monthly deposit limits. Decreases take effect immediately; increases require a 7-day waiting period.
- Session Time Limit: Set a session time limit for yourself — you'll get an automatic alert when the time is up.
- Cooldown Break: Take a temporary break of 1 day to 6 weeks. You won't be able to log in during this period.
- Self-Exclusion: A full break of 6 months or more. You cannot return before the period ends.
To access settings: Log in → Profile icon → Responsible Gaming. Learn more: Responsible Play Page।
There are a few common reasons why a dhani 88 account may get locked, and each has its own solution:
- Too many incorrect password attempts (5 times): Your account will be automatically locked for 15 minutes. Please try again after 15 minutes.
- Forgot your password: Click "Forgot Password?" on the login page. You'll receive an OTP on your mobile — use it to set a new password.
- Suspicious activity: If unusual login activity is detected on your account, the system will lock it automatically. You'll be notified via email or SMS.
- Verification not completed: Missing the KYC document submission deadline may result in temporary restrictions on your account.
If your account gets locked for any reason, contact dhani 88 Live Chat directly — your identity will be verified using your mobile number and date of birth, and the issue will be resolved within 24 hours.
As per dhani 88 terms One account per mobile number, per email address, and per device. You can. However, for two family members:
- If two family members have separate mobile numbers, they can each create their own account — this is completely allowed.
- However, two accounts cannot be created using the same mobile number or email address.
- Using two accounts from the same device can also cause issues — dhani 88's system may flag this as suspicious activity.
- Creating multiple accounts for fraudulent purposes will result in all accounts being permanently closed and all bonuses forfeited.
Dhani 88 is built with Bangladeshi users in mind, so Bangla is the default language. You can switch languages at any time if needed:
- On the website: There's a language selector icon (🌐 or "EN/BN") at the top or footer of the page — click it to choose your preferred language.
- On the app: Go to Settings → Language → select your preferred language. Changes take effect immediately — no app restart needed.
- Currently, both Bangla and English are fully supported.
- You can change the language without logging in — your preference is saved in your browser's cookies.
Dhani 88 offers three support channels for users in Bangladesh:
- Live Chat (fastest): Click the chat icon on the right side of the website or app. Average response time is 3 minutes. Available 24 hours a day, 7 days a week.
- Email: Email us at support@dhani88.biz. We typically respond within 2–4 hours. Complex issues may take up to 24 hours.
- Phone / Call-back: Log in to your account and submit a call-back request. A dhani 88 representative will call you at your scheduled time.
You can reach us in Bengali across all channels. For urgent matters (account lock, payment issues), Live Chat is the most effective option.
Withdrawing your winnings at dhani 88 happens in two steps:
- Balance credit: As soon as a match or event ends (usually within 1–5 minutes), your winnings are automatically credited to your main balance.
- Withdrawal — Mobile Pay/Nagad/Rocket: After submitting a withdrawal request, funds typically arrive on your mobile within 10–30 minutes. Completing KYC verification can make it even faster.
- Withdrawal — Bank Transfer: Takes 1–2 business days.
- Minimum withdrawal: ৳500. Maximum ৳50,000 per day.
- Winnings from bonuses: Once the turnover requirement is met, the amount is automatically transferred to your main balance and you can withdraw it.
Minimum bet amounts at dhani 88 vary slightly by category:
- Sports Betting (Pre-Match): Minimum ৳50 per bet. You can start from this amount on any market.
- Sports Betting (Live): Minimum ৳100 per bet — the higher minimum reflects how quickly Live odds can change.
- Accumulator / Parlay Bet: Minimum ৳50, maximum 10 selections.
- Live Casino (Baccarat/Roulette): Minimum ৳100 per round.
- Slots: Minimum ৳20 per spin — ৳50 on select premium slots.
- Maximum Bet: You can place a maximum bet of ৳2,00,000 on a single sports event.